Processing Hours

All Times are Mountain Time

Customer Service 1-855-245-2988:
Monday - Friday, 6:00 am - 6:00 pm (except bank holidays)

Transaction Processing. Business Day Cut-off Times:

  • Outgoing Wire Transfer: 2:00 pm

  • Book Wire: 4:00 pm

  • Incoming Wire Transfer: 4:00 pm

  • Internal Transfer: 4:00 pm

  • AIM Investment Purchase/Redemption: 1:45 pm

  • Fixed Rate Loan Request:

    • Short Term (less than 1 year): 4:00 pm

    • Long Term (1 year or greater): 1:45 pm

Cash Management Services:

  • ACH origination via CoBank: 6:00 pm

  • Daily Settlement between Transaction Clearing Account and Loan: 8:00 am

  • Current Day Summary: 8:00 am

  • Previous Day Detail: 5:00 am

  • Rule Set updates: 5:00 am to 6:00 pm (effective the next business day)

  • Positive Pay Exception Items Review and Disposition: 8:00 am to 1:00 pm

  • Interest Rates: 8:00 am